FAQ
Q1:If I only know the excavator model, but can not offer parts No., what should I do ?
A: If possible, you can send us pictures of old products, name plate or the size for reference.
Q2: What is the warranty of the parts after I purchased?
A: The warranty is 6/12 Months based on the item details. For natural broken, 3 months. Guarantee genuine parts.
Q3: What's payment you can accept?
A: We can receive payment through T/T ,MoneyGram ,Western Union, Paypal,ETC.
Q4: Do you accept small order?
A:Yes, small order can accept.
Q5: When will get the items after I place order?
A:1) In stock: 1-7days.Always in 24 hours
2) Out of stock: It's according to your quantity. We will let you know when we quote.
Q6: How can I do if there is something wrong with the items?
A: First of all , I have confidence in the quality of our products ,if you really found something wrong ,pls provide pictures for us and we will check. After it is confirmed, pls return to us , we will offer the correct item.
Q7: What's package? Can you give me the package according my requirement?
A:Yes, Original packing or Neutral packing with wooden box or carton.
Q8: What is your main products ?
A: We are specialized in the excavator spare parts, such as travel motor gearbox/ass’y/parts, swing gearbox/ass’y/motor/parts, hydraulic pump assy/parts and gear parts. seals kit , liner kits ,If you need other excavator parts, we also can supply as your requirements.