FAQ
Q1:If I only know the excavator model, but can not offer parts No., what should I do ?
A: If possible, you can send us pictures of old products, name plate or the size for reference.
Q2: What is the warranty of the parts after I purchased?
A: The warranty is 6/12 Months based on the item details. For natural broken, 3 months. Guarantee genuine parts.
Q3: What's payment you can accept?
A: We can receive payment through T/T ,MoneyGram ,Western Union, Paypal,ETC.
Q4: Do you accept small order?
A:Yes, small order can accept.
Q5:How long will take to delivery the goods after placing an order?
It will take about 1 day after getting the deposit if we have parts in stock. Some customized goods will need about 7 days to delivery.
Q6 :If our goods have any problems, When will your side can reply to us?
We will solve your problems immediately once get your message. Usually it will take 1~2hours to give you the solution or explanation.
Q7 :What kind of good policy your can supply if we want to be your distributor?
Special discount and protection of sales area can be provided to your distributor.
Q8: What is your main products ?
A: We are specialized in the excavator spare parts, such as travel motor gearbox/ass’y/parts, swing gearbox/ass’y/motor/parts, hydraulic pump assy/parts and gear parts. seals kit , liner kits ,If you need other excavator parts, we also can supply as your requirements.
